Microsoft's long-running email service gets a revamp

Outlook.com is a free, web-based email service from Microsoft. View full description


  • No space limitations
  • Reliable
  • Integrated with Live chat and Facebook contacts
  • Great looking new interface


  • No right clicking available in some sections
  • No support for IMAP

Very good

Outlook.com is a free, web-based email service from Microsoft.


Formerly known as Windows Live Hotmail, Outlook.com is not only free but other offers "unlimited" space, alongside integration with SkyDrive.

New interface

Outlook.com has a completely new interface from the old Hotmail. Much like Google's popular web-based service Gmail, Outlook.com's important folders are located on the left of your screen. Everything from documents, flagged emails, photos and shipping updates are located under the "Quick views" main folder. The more traditional and expected folders for your inbox, junk mail, drafts, and sent messages are also situated to the left.

At the top of your Outlook.com screen is a dynamic tool bar that will change depending on the content you're currently viewing. Chat is also integrated with your Microsoft Live and Facebook contacts, making it a convenient way to keep in touch with friends and family while simultaneously accessing your email.

Unfortunately, there are no right click options in a few places, notably the People and Calendar sections, which might present frustrations for some users.


Overall, Outlook.com is a great improvement on Hotmail's outdated interface. It's still playing catch-up to Gmail though in a lot of different ways. While the chat integration and easy to use contact management system are huge pluses, it's unlikely to sway hardcore Gmail users away from a service that offers a great Priory Inbox, and integration with Google Plus, as well as a myriad of other Google services.

Outlook.com is a vastly improved upgrade to a popular web-based email service that most former Hotmail users will undoubtedly appreciate.


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User reviews about Outlook.com

  • henri.beuler

    by henri.beuler

    "It's still crap"

    Microsoft calls it Outlook mail now..it's still crap. It demands you give them your cell number, or your cannot use O...   More.

  • Me,UdopeyMachine

    by Me,UdopeyMachine

    "PPiece of useless trash that only works 50% of the time, if you are lucky."

    I completely agree with the other reviewer. I liked hotmail. It got the job done as an email provider. Since the forc...   More.

  • "Outlook.com is a sus-standard service"

    Outlook.com is where I have all my official emails sent and I can never open them, or send emails, and when it does o...   More.

  • "Do not use the Skype Upgrade, simply uninstall Messenger."

    Outlook.com was initially a little bit bare bones. Later it got better but since I have "upgraded" ...   More.

  • 1156578546

    by 1156578546

    "Doesn't work"

    Useless, down more than it's up! Fed up with can't connect messages..   More.


    by PISSEDOFF02


    HOTMAIL IS ABSOLUTE CRAP DO NOT USE IT!!!! I had a hotmail account happily for 7 years or so never had any issues got...   More.